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Cancellation Policy

Cancellation Terms

Party / Group Bookings
2 weeks notice of cancellation for parties are subject to £50 admin fee.

1-2 weeks notice of cancellation for parties are subject to £100.00 admin / late cancellation fee.

1 week – 48 hours notice of cancellation for parties full deposit retained.

If party numbers reduce 1 week – 48 hours prior to booking full deposit will be retained and full balance due for remaining attendees.

Final numbers due 48 hours prior to party booking. If numbers reduce after this period full payment is still required for numbers book.

Standard bookings

72 hours notice of cancellation we can move your booking with no additional fee.

Under 72 hours notice of cancellation we will charge 10% admin fee to move booking.

Under 24 hours notice of cancellation, booking cannot be moved.

Sole use bookings Deposit are not refundable. 2 weeks notice given we can move date, this will incur a £100 fee.

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